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Vetted assessment library

Soft Skills & Leadership

The skills a Soft Skills & Leadership vetted assessment can cover, how the assessment runs, and a sample question to try.

Skills covered

Each talent declares the skills they have, and each sitting is generated for their target role and those skills. These are skills from this field that an assessment can cover.

  • Communication
  • Leadership
  • Critical Thinking
  • Problem Solving
  • Decision Making
  • Collaboration
  • Emotional Intelligence
  • Conflict Management
  • Active Listening
  • Stakeholder Engagement

Sample question

A customer is frustrated because the same issue has happened again. What should you do first?

  1. AAcknowledge their frustration and confirm you understand the problem
  2. BExplain the relevant company policy in detail
  3. CTransfer them to another team straight away
  4. DAsk them to send an email instead
Show the answer

A. Acknowledge their frustration and confirm you understand the problem

Acknowledging the customer's experience builds trust and makes sure you are solving the right problem before acting.

A practice-style sample of the field’s knowledge. The vetted assessment itself has no multiple-choice test today: it is an AI text interview written fresh for each sitting and, for technical roles, a coding round.

Try free practice questionsHow assessments are scoredAll assessment fields

What the vetted assessment looks like

Taken once and reused for every application while your score is valid. Your track follows the skills you declare, and you can choose it yourself.

Technical track

An 8-question AI interview, then a coding round of two problems with three follow-up questions about the code just written. About 65 minutes in total.

  • AI interview40% of the vetted score
  • Coding round60% of the vetted score

Non-technical track

A 9-question AI interview, three of them workplace scenarios. About 22 minutes in total.

  • AI interview100% of the vetted score
Score validity
Your verified score stays valid for six months (180 days).
Retakes
One free early retake every 90 days; Premium adds a second.

Look around first. You can browse jobs and save the ones you like before taking the assessment. Saving a job doesn’t require it; applying does.

Browse jobsTry practice questions