calhire

Accessibility Statement

Last updated: September 20, 2026

A hiring platform that some people cannot use is a hiring platform that excludes them from work. That makes accessibility a fairness problem for us, not a compliance checkbox.

1. The standard we build to

We design, build, and test CalHire against WCAG 2.2 Level AA. That target is enforced in our own build: automated accessibility checks run against the product on every change, colour contrast is computed rather than eyeballed, and a change that breaks keyboard access or contrast fails the build before it can ship.

We have not commissioned an independent accessibility audit and we do not hold a VPAT. When we have one, it will be published here and dated. Until then, the statement above describes what we test ourselves — no more than that.

2. What that means in practice

  • Every interactive control is reachable and operable with a keyboard alone, with a visible focus indicator.
  • Form fields have real labels, and errors are announced, not only coloured.
  • Normal text meets a 4.5:1 contrast ratio; large text and non-text elements meet 3:1.
  • Motion respects your prefers-reduced-motion setting.
  • Pages are structured with real headings and landmarks so a screen reader can navigate them.

3. Assessment accommodations

The skills assessment is the part of CalHire where accessibility matters most, because it decides what an employer sees. Accommodations are available and requesting one never appears on your profile, never reaches an employer, and never affects how your work is scored:

  • Extra time — a longer limit on timed sections.
  • Screen reader — an untimed sitting with no questions that depend on seeing an image.
  • Low bandwidth — no webcam signals, and your answers save as you go.

Request an accommodation from your candidate account before you start an assessment, or email us at the address below and we will set it up. The full rules — who decides, what a reviewer sees, and what happens if an approved adjustment was not applied — are in the Accommodations Policy.

4. Known limitations

We are honest about where we are not there yet:

  • Some third-party content we embed, such as a payment provider's checkout, is outside our control and may not meet the same standard.
  • Documents that an employer uploads are their own content, and we cannot guarantee their accessibility.
  • Our automated checks catch a great deal but not everything — assistive-technology behaviour varies, and the gap between "passes an automated check" and "actually usable" is real.

If you hit one of these, tell us. A specific report from someone using the product is worth more than any scan we run.

5. Tell us when something does not work

Email accessibility@calhire.com with the page or screen, what you were trying to do, and the assistive technology you were using if that is relevant. We reply within three business days.

If you need something from CalHire and the interface is blocking you, say so in that email and we will find another way to get it to you while we fix the underlying problem.