Assessment Accommodations Policy

Last updated: September 20, 2026

An assessment is supposed to measure whether you can do the work. If it is instead measuring your eyesight, your internet connection or how fast you read a screen, it is measuring the wrong thing.

You can ask for an adjustment. You do not have to explain your circumstances to get one, and employers are never told that you asked.

1. What you can request

Extra time. More time on the timed skills test. A reviewer sets the multiplier when they approve it, so the amount fits the request rather than being a single fixed allowance.

Screen-reader support. The assessment drops items that can only be answered by looking at something, and navigation is built to work under a screen reader. Where the standard sitting is timed, this mode is untimed — a screen reader changes how long reading takes, and timing it would reintroduce exactly the thing the adjustment removes.

Low-bandwidth mode. No media-heavy questions, and your answers are saved as you go rather than only at the end. Critically, connection drops are not counted as integrity signals in this mode: on a weak connection a dropout is a fact about the network, not about you.

You can ask for more than one.

2. How to ask

Request it from your assessment screen before you start. You can add a note if there is context you want the reviewer to have — it is optional, and it is stored encrypted.

You do not need to name a condition, provide a diagnosis, or upload a medical document. We do not ask for one and we do not want one: collecting health data we do not need would create a risk for you and an obligation for us, to no benefit.

3. Who decides, and what they see

A human reviewer. They see what you asked for and your note, if you wrote one. They do not see who you are — the decision is about the adjustment, not about the person requesting it.

You will see the outcome on your own screen: approved or declined, the approved extra-time multiplier where that applies, and the reviewer's note. An approval carries a validity period, so you are not re-requesting the same adjustment for every sitting inside it.

4. What employers see

Nothing. Not the request, not the decision, not the adjustment, not the extra time.

An employer evaluating you sees a verified score and the evidence behind it, the same as for anyone else. An adjusted assessment produces a real result, not an asterisked one, because the point of the adjustment is to make the score comparable — flagging it would undo that.

5. If an approved accommodation was not applied

That is one of the named grounds for an appeal. File it under "an approved accommodation was not applied" and a human reviews it within 48 hours; a confirmed failure is the kind of case that results in a fresh sitting rather than an explanation. See the Appeals Policy.

6. If what you need is not on the list

Write to accessibility@calhire.com and tell us what would make the assessment work for you. The three adjustments above are the ones the product implements today; they are not a statement about what is reasonable to need, and a request we cannot yet handle in the product is still worth knowing about.

Our broader accessibility commitments, and the current WCAG conformance position, are in the Accessibility Statement.