For candidates
Report cards, retakes and never being ghosted
You always hear back
If an employer decides not to proceed, a report card is sent automatically. Not on request, not if someone remembers — automatically, because the alternative is silence and silence is the single most common complaint about hiring anywhere.
If an employer never responds at all, the application closes itself after 21 days and you are told. Employers can shorten that window; they cannot switch it off.
What a report card tells you
Where you stood, and what would move it. It is written to be useful to the next application rather than to justify the decision — a list of what was strong, what was not, and what specifically to work on.
It does not say "rejected". That word does not appear anywhere a candidate can read, and that is a deliberate constraint on the product rather than a house style: a decision not to proceed with one application is not a verdict on you.
Retaking an assessment
A result can be retaken once its cooldown has passed. Some specifics:
- After a result expires, you can always sit a fresh assessment. No allowance is consumed.
- Before it expires is an "early" retake, and you get one of those per period at no cost. Premium adds another.
- A human-granted retest — the outcome of a successful appeal about a technical failure — adds one more, and does not consume your own allowance.
- Your current sitting is always resumable. Coming back to an unfinished assessment is not a retake.
The cooldown exists so that a score means something. A result you could re-roll on demand until it came out well is not evidence of anything, and it would make every other candidate's verified score worth less too.
Practice does not count
Practice questions and the private mock interview never affect your verified score and are never visible to an employer. Use them as much as you like.